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The following day, after running into the person who answered my wife's phone call, we expressed our feeling again.

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We rejected the voucher when we checked out, in front of the hotel manager, who mistreated us. We told her that this is an unfortunates event, but we shouldn't be mistreated like that. The manager finally apologized to us, and asked us what she can do to make us feel better. We told her, we need nothing from her, and they must find and fix their management or communication problem, since any staff in the hotel should not be confused by such as simple offer to evacuees. In addition, although I really don't want to mention Race as a factor in this event, it is likely the case.

Because, as an Asian family, I felt dramatic behavior change from the white manager from the hotel after I had a two-hour informal management meeting with my white colleague in the hotel lobby, where the manager checked on us multiple times. In general, we still like the hotel and staff there are friendly. But the attitude of the manager turned the whole situation to the negative side. We really hope everyone can learn from this. Read more. Date of stay: September Value. Helpful Share. Dear Claio, Thank you for your review. Your review is your opinion but it not appropriate when you mention racism.

This is hateful and certainly not the case at a Marriott branded hotel. I must first address this factor as it simply is not true.

59 Pay Later Hotels In Greenville, SC from $36 - Book Now! - Lodging World

It is never permitted and never appropriate to treat anyone any differently due to race. Also I would like to mention that you were never laughed at or made fun of. My front desk associate heard and watched every interaction you and I had and most certainly I took your comments seriously and did not make light of the situation. The hotel was full of evacuees due to the Hurricane. Breakfast was not included in your rate and it was not mentioned that it was to you on the phone or at check in. We do have rates that include breakfast but the desk staff is trained to provide that guest with a breakfast coupon that is presented at the restaurant.

I am very sorry that you mention both you and your wife hearing us say that breakfast was free more then once. In general Hurricane Dorian was a very tough time for our guests such as yourself who had evacuated from their homes unsure of what was to come.

Live like a local at the Courtyard Greenville Downtown

Our hotel rates stayed low, we permitted all pets at no fee, we permitted all changes and cancellations at no fee as well. We also took care of every single guest we came across that week, made popcorn in the lobby and ensured every single guests safety while we harbored them from the storm. I am very sorry that your stay with us was displeasing. Although we could not offer breakfast to every guest in the hotel on a complimentary basis we for sure did offer gracious hospitality and respect to every guest and did everything we could to ensure a safe stay while evacuated.

Sincerely, Kim Kessinger General Manager. Drew Lenear wrote a review Sep Great hotel! Desk staff knew us by name and referred to us by first name every time we were in the lobby. Great visit!! Also gave great recommendations for local dining. Date of stay: August Trip type: Travelled on business.

Quality Inn Greer - Hotel Near Greenville, South Carolina

Dear Dlenear, WOW!!!! Thank you so very much for the awesome review and amazing words about the Courtyard by Marriott Greenville-Haywood Mall. We were so happy to have you as a guest and it was our pleasure to take care of you while you were away from home. We hope to see you again soon! Hilton Head, South Carolina 11 contributions 3 helpful votes. Convenient Location. This was a pleasure trip to Greenville. The hotel was convenient to everything from the Mall to Downtown Greenville--not to be missed. Breakfast selections were varied.

The quality of food was good. The room was clean. We would stay here again. Date of stay: April Value.


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Sleep Quality. Dear dssudduth, We really appreciate your review! This is a great location to visit Greenville plus we have a free shuttle to take you within 5 miles of the hotel. Thank you for being our guest!! See you again soon!!! Robert P wrote a review Apr Salary Estimate. Job Type. Full-time Part-time 58 Temporary 1.

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Step outside and you are less than a block from Main St. Recommended for Best Hotels because : This is arguably the most luxurious and amenity filled hotel on this list. The revitalization of Downtown Greenville began with the Hyatt Regency in the s. Built during the height of the exodus from Main St. The recently modernized hotel offers luxurious rooms, a fantastic lobby bar, and access to one of the best farm to table hotel restaurants you will find anywhere, courtesy of Roost.

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Recommended for Best Hotels because : Downtown Greenville might not be what it is today without the Hyatt. After standing vacant and condemned for more than a decade, renovations finally restored this elegant timepiece to its 's grandeur in , while providing state of the art technology and modern conveniences.

The understated lobby shines with splendor. Two ballrooms have foot ceilings with the original decorative plasterwork, crystal chandeliers and marble work having been restored. The guest rooms including 19 suites feature Westin's "Heavenly Bed," with a custom-designed pillow-top mattress topped by a plush, down comforter. The Westin Poinsett is within easy walking distance of the M.

Brett Barest is a freelance writer in Greenville, South Carolina that has watched the city grow from cow pastures and boarded up buildings to the tourist destination it has become today. More About Brett. Follow 10Best Like 10Best. Hotel Slideshow: Best Hotels in Greenville. Photo courtesy of VisMedia. Courtyard by Marriott Greenville Downtown. Photo courtesy of Courtyard by Marriott Greenville Downtown. Home2 Suites by Hilton Greenville Downtown. Photo courtesy of Pettigru Place Bed and Breakfast.

Residence Inn by Marriott Greenville Downtown.